SMS Terms and Conditions
Kent Denver School Text Messaging Service
Last Updated: October 29, 2025
Acceptance of Terms
By opting into Kent Denver School's ("KDS," "we," "us," or "our") SMS text messaging service, you ("you" or "your") agree to be bound by these Terms and Conditions, our Privacy Policy, and our general Terms of Use. These terms govern your use of our text messaging service.
Service Description
Kent Denver School's SMS service provides educational notifications, emergency alerts, school closures, event information, and other communications related to your educational experience or relationship with our institution. This service is designed to enhance communication between our school and students, parents, guardians, faculty, and staff.
Message Types Include:
Emergency notifications and safety alerts
School closure announcements due to weather or other circumstances
Educational reminders and deadlines
Event notifications and schedule changes
Transportation updates
Technology and equipment notifications
General school announcements
Consent and Opt-In
Express Written Consent Required: By providing your mobile phone number and opting into our SMS service, you provide your express written consent to receive text messages from Kent Denver School. This consent is not required as a condition of enrollment or employment.
Multiple Opt-In Methods:
Online consent forms through our school website and parent portal
Written consent forms during enrollment or registration
Text-to-join campaigns using designated keywords
In-person consent during school events or meetings
Consent Confirmation: You will receive a confirmation message when you first subscribe to our service confirming your enrollment in our SMS program.
Message Frequency and Timing
Frequency: Message frequency varies based on school activities, events, and emergency situations. You may receive anywhere from 1-15 messages per month, with potential for increased frequency during emergency situations or peak school activity periods.
Timing: Messages will generally be sent between 7:00 AM and 9:00 PM local time, except for emergency notifications which may be sent at any time as required for safety purposes.
Emergency Messages: Emergency and safety-related messages may be sent outside normal hours when immediate notification is necessary for student, staff, or community safety.
Opt-Out Instructions
To Stop All Messages: Reply "STOP" to any text message from us. You will receive a confirmation message that you have been removed from our messaging list.
To Resume Messages: If you opt out and later want to receive messages again, text "START" to the same number or re-subscribe through our website.
Alternative Opt-Out Methods:
Contacting our main office at (303) 770-7660
Emailing us at techsupport@kentdenver.org
Submitting a request through our website contact form
Help and Customer Support
For help, reply "HELP" to any message for assistance, or contact us directly:
Phone: (303) 770-7660
Email: techsupport@kentdenver.org
Website: www.kentdenver.org
Office Hours: Monday through Friday, 7:30 AM to 5:30 PM MST during the academic year
Costs and Charges
Message and Data Rates: Standard message and data rates may apply based on your cellular service plan. These charges are determined by your mobile carrier, not by Kent Denver School.
No Additional Fees: Kent Denver School does not charge any fees for this service beyond what your carrier may charge for text messaging.
Carrier Responsibility: Contact your mobile carrier regarding your specific text messaging plan and any associated costs.
Supported Carriers and Technical Requirements
Carrier Support: This service is available for major U.S. carriers including Verizon, AT&T, T-Mobile, Sprint, and most other carriers. Some smaller carriers may not be supported.
Device Requirements: This service works with most mobile phones capable of receiving SMS text messages.
Service Interruptions: Carriers are not liable for delayed or undelivered messages. Service may be interrupted due to network issues, weather, or other technical problems beyond our control.
Privacy and Data Protection
FERPA Compliance: Kent Denver School is committed to protecting student privacy in accordance with the Family Educational Rights and Privacy Act (FERPA). Our SMS service complies with FERPA requirements for educational institutions.
Data Security: We implement appropriate security measures to protect your personal information transmitted through our SMS service.
Privacy Policy: For detailed information about how we collect, use, and protect your information, please review our full Privacy Policy.
Prohibited Uses
You agree not to:
Use our SMS service for any unlawful purposes
Forward or redistribute our messages in a way that violates privacy or copyright
Attempt to harm, interfere with, or disrupt our messaging service
Use the service to transmit spam, promotional content, or unauthorized communications
Impersonate Kent Denver School or our staff members
Content and Intellectual Property
Our Content: All content in our text messages, including text, graphics, logos, and other materials, is owned by Kent Denver School and protected by copyright and other intellectual property laws.
Your Content: Any information or content you provide through our SMS service remains your property, but you grant us permission to use it as necessary to provide our services.
Disclaimers and Limitations
Service Availability: We strive to provide reliable service but do not guarantee that our SMS service will be available at all times or free from interruptions.
Accuracy: While we make every effort to provide accurate and timely information, we do not guarantee the accuracy, completeness, or timeliness of any messages.
Emergency Limitations: Our SMS service is a supplementary communication tool and should not be relied upon as the sole means of receiving emergency information.
Liability Limitations
Limited Liability: To the maximum extent permitted by law, Kent Denver School shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of our SMS service.
Carrier Limitations: We are not responsible for issues related to your mobile carrier, including but not limited to delayed messages, blocked messages, or carrier-specific technical problems.
Modifications to Terms
Changes to Terms: We may modify these Terms and Conditions at any time. When we make changes, we will update the "Last Updated" date and notify users through our SMS service or website.
Continued Use: Your continued use of our SMS service after any modifications constitutes acceptance of the updated terms.
Termination
Our Right to Terminate: We reserve the right to terminate your access to our SMS service at any time for violations of these terms or for any other reason.
Effect of Termination: Upon termination, you will no longer receive SMS messages from us, but these terms will continue to apply to your prior use of the service.
FERPA Compliance Notice
Student Privacy Protection: In compliance with FERPA, Kent Denver School protects the privacy of student education records. SMS communications containing student-specific information are sent only to authorized recipients.
Authorized Recipients: Parents/guardians of minor students and eligible students (18 or older) are authorized to receive information about that specific student. Staff members receive information relevant to their legitimate educational interests.
Data Security: All SMS communications are transmitted through FERPA-compliant systems that protect student information from unauthorized disclosure.
Governing Law
These Terms and Conditions are governed by the laws of Colorado without regard to conflict of law principles.
Contact Information
For questions about these Terms and Conditions:
Kent Denver School
4000 East Quincy Ave, Englewood, CO 80113
Phone: (303) 770-7660
Email: techsupport@kentdenver.org
Website: www.kentdenver.org
Business Hours: Monday through Friday from 7:30 AM to 5:30 PM MST during the academic school year.
Effective Date
These Terms and Conditions are effective as of October 29, 2025 and apply to all users of our SMS service.
By participating in Kent Denver School's SMS service, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.